Deleting your INeedA account

How to delete your account

You can close your INeedA account yourself, at any time, from the website or the Android app. You do not need to ask us.

• Sign in at INeedA and open Dashboard → Account.
• Scroll to “Close account”.
• Enter your password to confirm.

Your account and the data listed below are deleted immediately. You are signed out, and the account cannot be recovered.

If you have a paid listing

An account with a live subscription cannot be closed until that subscription is cancelled, so you are never billed for a listing that no longer exists. Cancel it first in Dashboard → Billing, then close the account.

If you cannot sign in

If you have lost access to your account, reset your password from the sign-in page. If that is not possible either, write to us from the email address the account was registered with and we will delete it for you.

• Email: hola@ineeda.es

We answer deletion requests within 30 days, as the GDPR requires.

What is deleted

• your name, email address and password;
• every business listing you own, including its photographs and description;
• your reviews, votes and saved preferences;
• your newsletter subscription and any push-notification registrations.

What is kept, and for how long

Backups. Copies of the database are kept for up to 60 days as protection against data loss, and your data disappears from them as those copies age out. It is never restored to the live site.

Invoices and payment records. If you ever bought a paid listing, the invoice is kept for as long as Spanish tax and accounting law requires, up to six years. We never hold your card details: payments are processed by Stripe.

Anonymous statistics. Aggregate counts, such as how many times a page was viewed, remain. They contain nothing that identifies you.